Live Training

Addressable Hardware & Software
IPA Advanced Classes
ERCES Training
Integrated Voice

Addressable Hardware & Software

The Addressable Fire Systems Training course is a two-day hands-on training focused on installing, programming, and troubleshooting Potter addressable fire alarm systems, including AFC and IPA Series panels. Through a blend of classroom instruction and hands-on exercises, participants gain practical experience with system hardware, SLC devices, P-Link communication, and Potter's Fire Panel Programming software. Key topics include input/output configuration, zoning, P-Comm communication, keypad and annunciator operation, and Integrated Voice hardware. Participants will complete guided and independent programming exercises to build real-world system scenarios. Upon completion, the attendee will have the tools to successfully install, program, and start-up a Potter Addressable fire alarm system.

This training is geared towards those responsible for installing fire alarm systems and is suitable for customers using Potter's non-proprietary AFC Series fire panels and Potter's IPA authorized ESDs. A basic knowledge of fire alarm systems with some exposure to addressable fire panel programming concepts is recommended.

Class attendance is limited to 16 people.

Participants will receive:

  • 2 days of comprehensive instruction on the Potter AFC/IPA series fire alarm systems
  • Practical applications and hands-on programming instruction on live panels, detectors, and modules
  • Factory Trained Certification is provided after successful completion of hands-on panel programming exercises and online assessment.
  • IPA authorized attendees will receive IPA specific factory certification
  • Technical training booklet
  • Potter promotional items
  • Lunch will be provided on both days

Class Schedule

Training will take place from 8:30am to 4:30pm on both days.

Day 1

  • Panel, device, and peripheral installation
  • Configuration of inputs and outputs
  • Direct and network IP connections
  • Potter Fire Panel Programmer software demonstration
  • Programming exercise
  • Integrated Voice hardware

Day 2

  • Keypad interface exercises
  • Programming exercises
  • Online Assessment

Registration Dates

Date Location Price
Dec 1 – 2, 2026

Hurry! 4 seats left!

St. Louis, MO $300.00 Register
Dec 8 – 9, 2026

7 seats remaining

Chicago, IL $500.00 Register
Jan 12 – 13, 2027 Sacramento, CA $500.00 Register
Jan 19 – 20, 2027 San Dimas, CA $500.00 Register
Jan 26 – 27, 2027 Riverside, CA $500.00 Register
Jan 26 – 27, 2027 St. Louis, MO $500.00 Register
Feb 3 – 4, 2027 St. Paul, MN $500.00 Register
Feb 9 – 10, 2027 Houston TX $500.00 Register
Feb 17 – 19, 2027
IAF Conference, join us February 17th and 19th. 		Palmetto, FL $500.00 Register
Feb 23 – 24, 2027 Portland, OR $500.00 Register
Mar 2 – 3, 2027 Austin TX $500.00 Register
Mar 23 – 24, 2027 Cleveland, OH $500.00 Register
Mar 23 – 24, 2027 St. Louis, MO $500.00 Register
Mar 30 – 31, 2027 Kent, WA $500.00 Register
Apr 6 – 7, 2027 Fishers, IN $500.00 Register
Apr 13 – 14, 2027 Fresno, CA $500.00 Register
Apr 20 – 21, 2027 Las Vegas, NV $500.00 Register
May 4 – 5, 2027 Hartford CT $500.00 Register
May 11 – 12, 2027 Bohemia NY $500.00 Register
May 11 – 12, 2027 St. Louis, MO $500.00 Register
May 25 – 26, 2027 Atlanta GA $500.00 Register
Jun 22 – 23, 2027 Salt Lake, UT $500.00 Register
Jun 29 – 30, 2027 Dallas TX $500.00 Register
Jul 13 – 14, 2027 St. Louis, MO $500.00 Register
Jul 27 – 28, 2027 Atlanta, GA $500.00 Register
Aug 10 – 11, 2027 Phoenix, AZ $500.00 Register
Aug 24 – 25, 2027 Oklahoma City OK $500.00 Register
Aug 31 – Sep 1, 2027 Bothell, WA $500.00 Register
Sep 14 – 15, 2027 St. Louis, MO $500.00 Register
Sep 21 – 22, 2027 Houston TX $500.00 Register
Sep 28 – 29, 2027 Denver, CO $500.00 Register
Oct 5 – 6, 2027 Charleston, SC $500.00 Register
Oct 19 – 20, 2027 Cincinnati, OH $500.00 Register
Nov 16 – 17, 2027 St. Louis, MO $500.00 Register
FED Learning Center
Looking for more dates or locations? Potter has partnered with FED Learning Center, our Authorized Training Partner, to expand access to the 2-Day Addressable Series Hardware and Software Training. This partnership provides customers with even more opportunities to attend live, instructor-led training through additional dates and locations offered throughout the year. Click here to explore availability.

IPA Advanced Classes

Open to IPA Dealers who have completed the two-day addressable hardware & software training only.

The following classes cover advanced applications of the IPA Series fire alarm control panels and programming software. Participants will receive hands-on instruction using live control panels, detectors, and modules while learning practical programming and system application techniques. Upon successful completion, attendees will have the knowledge and skills necessary to install, program, commission, and start up the systems covered in each of the courses listed below.

Saint Louis (starting 2027)

PotterNet, IntelliView, and Smoke Control

This two-day, hands-on course covers Potter smoke control systems, Logic Point Programming, PotterNet, and IntelliView. Attendees will learn smoke control fundamentals for zoned systems and stairwell pressurization, then program and test applications using live panels, detectors, and modules.

Topics include manual smoke control using Kirkland's FSCS and Potter's SCUI-1000; programming, initializing, and commissioning Potter's 24-inch touchscreen FOW Firefighter Smoke Control Panel; and creating building-specific cause-and-effect logic using the Visual Logic Designer and text-based equations. PotterNet and IntelliView instruction covers installation, licensing, navigation, panel connections, and pricing, plus adding maps and placing devices in PotterNet.

Peer-to-Peer Networking & Large System Programming

This one-day, hands-on class covers peer-to-peer networking and large system programming, including networking concepts, hardware requirements, supported cabling, and compatible panels. Using live equipment and Potter Fire Panel Programmer (PFPP) software, attendees will configure Panel and Network IDs, then program and test peer-to-peer systems. Attendees will also learn techniques to streamline large system programming, including bulk naming, applying rules to multiple zones, and advanced sorting.

Remote

Peer-to-Peer

  • Physical system wiring (participants will wire network cards, assign addresses, and set all required DIP switches)
  • Basic concepts and uses of peer-to-peer network systems
  • Hardware requirements (supported cable types and accessories, NCE and NCF network cards, and compatible panels)
  • Setting up the Panel and Network IDs on the FACPs
  • Programming peer-to-peer systems through the Potter Fire Panel Programmer software
  • Practical applications and programming instruction on live panels, detectors, and modules

Registration Dates

Class Date Location Price
Smoke Control & Peer-to-Peer Networking
Day 3 		Thu, Dec 3, 2026 St. Louis, MO $200.00 Login Required
PotterNet & IntelliView
Day 4 		Fri, Dec 4, 2026 St. Louis, MO $200.00 Login Required
Peer-to-Peer Networking

3 seats remaining

Thu, Dec 10, 2026 Chicago, IL $300.00 Login Required
Peer-to-Peer Networking & Large System Programming Thu, Jan 28, 2027 St. Louis, MO $300.00 Login Required
PotterNet, IntelliView, and Smoke Control Mar 25 – 26, 2027 St. Louis, MO $500.00 Login Required
Peer-to-Peer Networking & Large System Programming Thu, May 13, 2027 St. Louis, MO $300.00 Login Required
PotterNet, IntelliView, and Smoke Control Jul 15 – 16, 2027 St. Louis, MO $500.00 Login Required
Peer-to-Peer Networking & Large System Programming Thu, Sep 16, 2027 St. Louis, MO $300.00 Login Required
PotterNet, IntelliView, and Smoke Control Nov 18 – 19, 2027 St. Louis, MO $500.00 Login Required
This training is only available to our authorized IPA ESDs. Please contact us to inquire about becoming a Potter ESD for access to this product line. If you are an IPA user, log in with your PotterLink credentials below.
Become a Potter ESD

ERCES Training

Potter's hands-on ERCES training program equips participants with the knowledge and practical skills to install and commission Emergency Responder Communication Enhancement Systems. The program offers two levels of live manufacturer certification:

A General Radiotelephone Operator License (GROL) is required to attend Level 2 training. For participants who do not already hold a General Radiotelephone Operator License (GROL), Potter also offers a GROL Licensing Course through Elkins, which includes exam preparation and the opportunity to take the required FCC licensing examinations.

Level 1: Potter ERCES: Hardware Installation Certification

This two-day, 16-hour course provides the foundational knowledge and practical skills needed to physically install Potter ERCES hardware, cabling, antennas, and associated devices. Designed for participants with no prior ERCES installation experience, the course covers installation through the point at which the system is ready for power-up and commissioning. To qualify for the Hardware Certification Exam, participants must construct a cable assembly that passes a sweep test. Certification is awarded upon successful completion of the hands-on exercises and exam. Class size is limited to 16 participants.

Through direct instruction and hands-on exercises, participants will:

Registration Dates

Date Location Price
Mar 2 – 3, 2027 Saint Louis, MO $625.00 Register
May 4 – 5, 2027 Saint Louis, MO $625.00 Register
Aug 10 – 11, 2027 Saint Louis, MO $625.00 Register
Dec 7 – 8, 2027 Saint Louis, MO $625.00 Register

Level 2: PotterERCES: Commissioning Certification

This two-day, 16-hour advanced course provides the knowledge and practical skills needed to commission a Potter ERCES system. Designed for professionals responsible for on-site commissioning, the course covers programming, adjustment, and troubleshooting of Guardian Series bi-directional amplifiers (BDAs), battery backup units (BBUs), and annunciators.

Through demonstrations and hands-on exercises using their own field equipment, participants will learn to perform required commissioning tests and verify system operation. The course also provides guidance on preparing documentation to support acceptance by the Authority Having Jurisdiction (AHJ) and authorization to retransmit by the frequency license holder.

To qualify for the Commissioning Certification Exam, participants must demonstrate the ability to independently perform commissioning tests using their own equipment. Certification is awarded upon successful completion of the practical requirement and exam. Class size is limited to 8 participants.

Registration Dates

Date Location Price
Apr 1 – 2, 2027 Saint Louis, MO $625.00 Register
Jun 29 – 30, 2027 Saint Louis, MO $625.00 Register
Oct 14 – 15, 2027 Saint Louis, MO $625.00 Register

Requirements to Attend

Proof that all prerequisites have been met must be emailed to training@pottersignal.com no later than one week before training begins. Participants attending the Potter-hosted GROL class immediately before the Level 2 course may satisfy the GROL requirement by successfully passing the required examinations during that class. If you are unable to meet the prerequisites, your cancellation must be received at least two weeks before the class begins to qualify for a refund. Please reach out to training@pottersignal.com with any questions.

Participants must meet both requirements below:

  1. Complete at least one of the following:
    • Potter's Level 1: ERCES Hardware Installation Certification live training.
    • NICET IB-PSC Level I certification.
    • Potter's online ERCES Hardware Installation training curriculum, including all required assessments.
  2. Hold a valid FCC General Radiotelephone Operator License (GROL) or provide a certificate confirming successful completion of the required licensing examinations.

Required Equipment

Participants must bring the equipment they will use in the field for hands-on exercises:

  • Spectrum analyzer.
  • Cable analyzer / antenna analyzer.
  • Signal generator.
  • Laptop with an Ethernet port for BDA programming.
  • Recommended: Grid testing survey tool, such as PCTEL, iBwave PRiSM scanner, or equivalent.
  • Recommended: Safer Buildings Coalition's Complete ERCES Handbook.

GROL Licensing Course (Elkins)

A valid FCC General Radiotelephone Operator License (GROL) or a certificate confirming successful completion of the required licensing examinations is a prerequisite for Potter's Level 2: ERCES Commissioning Certification course.

Potter partners with Elkins Training Company to offer a two-day course that prepares participants for FCC examination Elements 1 and 3 for the GROL, along with Element 8 for the Ship Radar Endorsement. Examinations are administered by an authorized examiner, and successful participants receive a Proof of Passing Certificate documenting their results while their official license is processed through the FCC.

Registration Dates

Date Location Price
Mar 30 – 31, 2027 Saint Louis, MO $2,250.00 Register
Oct 12 – 13, 2027 Saint Louis, MO $2,250.00 Register

Integrated Voice

Participants must have previously obtained Addressable Training Certification (live or online). Basic zone programming will not be covered.

This full-day, in-person class provides a comprehensive deep dive into Integrated Voice (IV) systems, focusing on both hardware and software for single and dual-channel configurations. Attendees will engage in hands-on labs using real equipment to reinforce concepts and build installation and troubleshooting confidence.

Agenda

  • Applications: Use of Single vs Dual Channel Systems
  • Hardware & Wiring
  • Programming Demonstrations
  • Exercise 1: Single Channel with 2 ECS (1 with priority)
  • Exercise 2: Dual Channel with 2 ECS (1 with priority)
  • Assessment and Certificate

Registration Dates

Date Location Price
Thu, Jan 21, 2027 San Dimas, CA $300.00 Register
Thu, Feb 25, 2027 Portland, OR $300.00 Register
Thu, Mar 4, 2027 Austin TX $300.00 Register
Thu, Mar 25, 2027 Cleveland, OH $300.00 Register
Thu, May 13, 2027 Bohemia NY $300.00 Register
Thu, Jul 1, 2027 Dallas, TX $300.00 Register
Thu, Aug 26, 2027 Oklahoma City OK $300.00 Register
Thu, Sep 23, 2027 Houston TX $300.00 Register
Thu, Sep 30, 2027 Denver, CO $300.00 Register
Thu, Oct 21, 2027 Cincinnati, OH $300.00 Register

Questions?

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