Potter provides distance learning on a variety of topics. Webinars are scheduled ahead of time and require registration. All training webinars are 100% free of charge. Please choose a category to begin your training.


Emergency Responder Coverage Enhancement Systems, or ERCES, are used to provide radio signal inside buildings to ensure our First Responders are safe and able to communicate with their teams while inside a structure. They utilize Bi-Directional Amplifiers, or BDAs, and subsidiary components like antennas, cable and splitters to collect the signal provided outside the building and broadcast it inside, subverting the exterior materials that typically prevent signal from getting to the First Responders inside. These courses will help you first identify the market, then understand what an ERCES is and ultimately what it takes to successfully install and deploy an ERCES.

Introduction to ERCES Topics:

ERCES Guardian Manufacturer Certification Topics:

Introduction to ERCES

Date Time (CDT) Link
Fri, Sep 24 2:00 PM Register
Fri, Oct 29 2:00 PM Register

ERCES Guardian Manufacturer Certification

Date Time (CDT) Link
Wed, Oct 20 1:00 PM Register


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Potter Addressable Fire Panels

Potter Addressable Fire Panel webinars last approximately 2 hours. Course materials and any pre-course work will be sent in registration confirmation email. Class space is limited. A high speed internet connection is recommended.

Hardware Topics:

Software Topics:

Smoke Control Topics:

Peer-to-Peer Topics:


Date Time (CDT) Link
Tue, Oct 5 10:00 AM Register


Date Time (CDT) Link
Wed, Oct 6 10:00 AM Register

Smoke Control

Date Time (CDT) Link
Thu, Oct 7 1:00 PM Register


Date Time (CDT) Link
Thu, Oct 7 10:00 AM Register


Have a question or comment about Potter Training?
We would love to hear from you!

Past Webinars

MC-1000 Programming

This webinar covered the MC-1000 module as far as how it is used, how to program from both the client and host control panel, and reporting codes when using the module.


• Installing, licensing, and navigating the software

Sounder Base Programming

This webinar covered how sounder bases are installed and programmed through examples in the software.

PFC-4064 Conventional Fire Alarm Panel

This webinar covers training over Potter's PFC-4064 conventional fire alarm panel.

ARC 100 Panel and Releasing with Potter Systems

This webinar covers the releasing programming associated with a Potter addressable control panel.

AFC Software Webinar (Espanol)

AFC Software in Espanol/English – Webinar held on 6/11/2020

AFC Hardware Webinar (Espanol)

AFC Hardware in Espanol/English – Webinar held on 6/10/2020

PSN-106 Webinar

This webinar covered the PSN-106 dip switch settings, outputs, and trigger inputs.

IPA Series Smoke Control

Recorded webinar covering Smoke Control for our IPA Series Fire Panels

AFC Hardware Webinar

Recorded webinar from one of our AFC Addressable Fire Panel trainings.

Fire Training Webinar by Ditek Surge Protection

Recorded fire training webinar given by Ditek Surge Protection

AFC Series Software Webinar

Recorded fire training webinar covering Potter's AFC Series Software.